Terms, Privacy Policy, and Refund Policy
Terms, Privacy Policy, and Refund Policy for Falak (falak-sa.co)
Privacy and Fair Use of Information:
By purchasing any product from our website, you agree to maintain the confidentiality of the information and not share or publish it elsewhere. Violating this commitment may result in permanent account deletion and legal action.
Personal Responsibility:
The website is not responsible for any issues you may face with third parties. You bear full responsibility for any actions taken outside the intended use of the website.
Proper Conduct:
Any inappropriate or offensive behavior towards the website or its owner may lead to the immediate cancellation of your subscription.
Content Protection:
Copying or reproducing any part of the website content is prohibited and constitutes a violation of intellectual property rights, which may subject you to legal consequences.
Exclusive Information:
All information on the website is for personal use only and cannot be sold or shared with others.
Interaction with Staff and Store:
Using inappropriate language towards staff or interfering with the store’s private matters may result in order cancellation and legal action without a refund.
Cancellation and Refund Policy:
Service Delivery Duration:
The service delivery period starts from the purchase date and may take up to 180 days, depending on the type and details of the service.
Number of Products:
You can select between 6 and 36 products for your store. Any additional products will incur extra fees.
Number of Store Categories:
Each store can have a maximum of six categories. Additional categories will incur extra charges.
Designs:
Design project files are not delivered to customers. Only one revision is allowed during the project period.
Marketing Packages:
By subscribing to any of our marketing packages, we guarantee high-quality services and strive for maximum reach in marketing campaigns. However, customers must acknowledge that specific sales results are not guaranteed. Our responsibility is to execute marketing campaigns efficiently and professionally, applying best practices to increase reach and engagement opportunities. The final sales results depend on multiple factors beyond our control.
Subscriptions:
When subscribing to any marketing package, the subscription covers administrative services only. Platform fees or external charges are not included and must be paid separately.